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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By using The Clubhouse Casino's online platform, you agree to be bound by these terms and conditions (the "Agreement"). If you do not wish to be bound by these terms, please refrain from accessing or using our services. We may modify these terms at any time without prior notice.

Eligibility Requirements

You must be at least 18 years old to access and use The Clubhouse Casino's online platform. You are responsible for ensuring that your account information is accurate and up-to-date. By registering with us, you acknowledge that you meet the minimum age requirement and agree to provide us with any necessary documentation to verify your identity.

Geographic Restrictions

We reserve the right to restrict or prohibit access from certain countries or regions, including but not limited to: the United States, the United Kingdom, and other jurisdictions where local laws prohibit offshore gambling. We also reserve the right to restrict or block accounts suspected of being used for multi-accounting, bonus abuse, or other prohibited activities.

Account Registration Rules

To register with us, you must provide accurate and complete information about yourself. You agree to maintain up-to-date account information, including your email address, phone number, and billing details. By registering with us, you acknowledge that you are responsible for all actions taken on your account.

One-Account-Per-User Policy

You may only register one The Clubhouse Casino account per person, household, or IP address. Attempting to create multiple accounts will be considered a breach of these terms and may result in the suspension or closure of any account found to be involved.

Identity Verification and KYC

We reserve the right to request identification documents from our users at any time. This includes but is not limited to: passport, driver's license, utility bills, or bank statements. We use third-party verification services to ensure that our users' information is accurate and up-to-date.

Account Accuracy Obligations

You agree to provide us with accurate and complete account information. If we find any discrepancies in your account information, you may be required to update your details or risk having your account suspended or closed.

Account Security Responsibilities

It's your responsibility to maintain the confidentiality of your login credentials (username and password) and keep them up-to-date. You agree not to share or transfer these credentials with anyone else, as doing so will constitute a breach of security. The Clubhouse Casino is not liable for any unauthorized access to your account resulting from loss, disclosure, or compromise of these credentials.

Restricted Behaviour and Prohibited Activities

You are prohibited from engaging in the following activities: multi-accounting, bonus abuse, using external tools that artificially manipulate gameplay, or attempting to deceive us about your identity or location. We also reserve the right to restrict accounts suspected of being used for money laundering, terrorism financing, or other illicit activities.

Bonus and Promotion Rules

By participating in our promotional offers (bonuses, free spins, etc.), you agree to comply with these terms and conditions as well as any additional rules specified on our promotions page. Please note that all bonuses are subject to the terms and conditions listed below.

  • Wagering requirements apply to most bonuses.
  • All bonuses have an expiration date or may be withdrawn if not used within a specific timeframe.
  • We reserve the right to change, alter, suspend or cancel any promotional offer at our discretion without prior notice.

Wagering and Gameplay Conditions

Please note that all games on The Clubhouse Casino's online platform are subject to the following terms:

  • Minimum bets apply to most games. Failure to meet these minimums may result in voided gameplay.
  • Maximum stakes apply to some games. Exceeding these limits will constitute a breach of our rules.
  • All game outcomes, including wins and losses, are final.

Bonus Abuse Prevention

The Clubhouse Casino reserves the right to review transactions on your account for evidence of bonus abuse or manipulation. Any activity deemed suspicious may result in immediate suspension or closure of your account as well as potential voiding of winnings.

Deposits and Withdrawals (Subject to Source Material)

  • All deposits must be made using a valid payment method approved by The Clubhouse Casino.
  • We reserve the right to modify deposit limits at any time without prior notice.
  • Withdrawal requests will only be processed if your account has been fully verified, as per our identity verification policy.

Verification Before Withdrawals

To process withdrawals, we require proof of your address and identification documents. Failure to provide this documentation may delay or void withdrawal requests.

Processing and Review Procedures

The Clubhouse Casino reserves the right to review transactions on all accounts for compliance with these terms and conditions. We also reserve the right to modify our internal policies at any time without prior notice.

Responsible Gambling Expectations

We are committed to providing a safe, responsible gaming environment. If you experience difficulties or notice signs of problematic gambling in yourself or others, please contact us immediately using one of the methods listed below:

  • PhoneE
  • Email

Self-Exclusion and Account Restrictions

If you choose to self-exclude from our services for any reason, we will not allow access to your account during this period. Once the exclusion is lifted (you can do so by contacting us), we reserve the right to impose restrictions on or temporarily block your account.

Game Fairness and RNG Systems

All of our games use Random Number Generators (RNGs) that meet strict industry standards for fairness and randomness. We also employ robust auditing procedures to ensure integrity in all game outcomes, including wins and losses.

Technical Interruptions or Voided Gameplay

In the event of technical failure, maintenance downtime, or any other situation causing voided gameplay, we reserve the right to adjust stakes accordingly, re-run affected games, or take further action as necessary. No refunds will be provided for lost gameplay due to unavoidable circumstances beyond our control.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts suspected of being used for prohibited activities (multi-accounting, bonus abuse, etc.) without prior notice. In this case, you may be subject to account restrictions and/or forfeit any outstanding winnings.

Intellectual Property and Platform Ownership

All original content on our platform is owned by The Clubhouse Casino, including but not limited to: software, artwork, graphics, audio materials and music, games and other materials used for operation of the site. Use or copying without explicit permission from us will be considered a copyright infringement.

Limitation of Liability

The Clubhouse Casino shall not be liable under any circumstances for direct, indirect, incidental, special, or consequential damages (including loss of profits) resulting directly or indirectly from the use of our services or arising out of errors in gameplay. We also make no warranties regarding accuracy of information on the site and/or related communications.

Modification of Terms

We reserve the right to modify these terms at any time without prior notice. All changes will be subject to these standard procedures.

  • Notification by email (you may opt-out from receiving notifications, but this does not exempt you from new or updated policy requirements).
  • Posting on our website.
  • Internal announcement (you are still responsible for knowing about rule modifications).

Please note that it is your responsibility to periodically check and familiarize yourself with the latest version of these terms. Continued usage after a revision will be considered an acceptance of any amendments.

Contact or Support Guidance

If you have any questions, concerns, or need assistance with our services, please do not hesitate to contact us:

  • Phone
  • Email

You can also reach out using live chat on the website. Our friendly team will be happy to help.

Please read and understand these terms thoroughly before participating in any activities provided by The Clubhouse Casino online casino. By registering with us, you acknowledge that you have taken the time necessary to learn about our rules and regulations as outlined above.